Sift · inbox assistant
Clear the Flowlane support inbox
Flowlane is a made-up software company, and this is its shared support inbox. Send it an email and Sift sorts it, then drafts a reply from Flowlane's own knowledge base, flags it for a person, files it, or archives it. A reply never goes out until a person approves it.
This is the real Sift, with the same prompts and safety rules our clients get. Nothing is sent to anyone, your email isn't stored, and the account lookup uses made-up data. Try a few, but please keep it under 10 an hour.
Write to Flowlane
Any email you like, from anyone you like.
Or start from a sample
What Sift did
How it sorted the email, why, and anything it drafted.
Send an email and Sift's decision appears here: the category it chose, why, anything it looked up, and the reply it drafted for a person to approve.
Sift is reading the email
- Category
- Decision
This session
Every email you've sent, newest first.
| Category | Sift's decision |
|---|
What it does for a business
Sift reads each email that reaches a shared inbox and sorts it. Questions it can answer get a reply drafted from your own knowledge base, and the draft waits for a person to approve, edit or discard it. Nothing goes out on its own.
Complaints and urgent email skip the draft and go straight to a person. So does anything your knowledge base doesn't cover: Sift writes nothing rather than guess, and when it isn't sure how to sort an email, it asks.
Business admin that needs no reply is labeled and filed. Unsolicited bulk mail is labeled and moved out of the inbox. Sift never deletes anything.
Email that tries to give an AI instructions is flagged for a person, and Sift drafts nothing. It never obeys them.